Connecting to a NetSupport School Student from more than one Tutor
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Summary

It is sometimes necessary to allow more than one NetSupport Tutor to view a Student at the same time. This is a standard feature of NetSupport Manager however to use this feature in NetSupport School/Inform/Inform a parameter must be added to the Student configuration file.
 
 
Details

On each of the Student computers that you would like to be able to connect to from more than one Tutor simultaneously you must do the following:

  1. Open the folder that you installed NetSupport School/Inform/Inform into, eg C:\Program Files\NetSupport School/Inform/Inform
  2. Find and open the file called Client32.ini in a text editor such as Notepad
  3. Add the line Shared=1 to the [Client] Section of the Client32.ini file and save it
  4. You will now have to re checksum the Client32.ini file using the utility CKSINI.EXE - For more detailed information on how to do this please refer to the following article Manually editing the Client32.ini file
  5. For the change to take effect you will need to restart each Client for the changes to take effect.

 

If all of your Student machines have the same Client32.ini set-up you could amend one as detailed above and then distribute the file using NetSupport School/Inform/Inform to the other Student machines.
 

If you require any further assistance please contact NetSupport Technical Support support@netsupportsoftware.com
Applicable Product(s) : NSI 8.50 ,NSS 8.50 ,NSS 8.01 ,NSS 8.00 ,NSS 7.50 ,NSS 7.00 ,NSS 7.01 ,NSS 1.70 ,NSS 1.72 ,NSS 1.73 ,NSS 3.11 ,NSS 3.15 ,NSS 4.00 ,NSS 4.11 ,NSS 4.20 ,NSS 4.21 ,NSS 4.30 ,NSS 4.50 ,NSS 3.11 ,NSS 4.00 ,NSS 4.20 ,NSS 4.50 ,NSS 5.00 ,NSS 5.01 ,NSS 6.00 ,
Applicable Operating System(s) :, Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows XP
Associated Files :
Date Created : 30-5-2002 00:00:00
Date Modified : 10-11-2003 15:50:24
Revision Number : 4
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